![]() For consumers living in urban areas, it made same-day delivery a standard expectation, even if you have to pay a high price for it. ![]() Provide Faster DeliveryĪmazon changed the game when they introduced same-day delivery. Studies show that those who work from home are 47% more productive than their office-working counterparts. And believe it or not, remote work might provide you with more benefits than simply opening you up to top talent. ![]() 68% of Americans, in fact, would prefer to be fully remote-not even hybrid.Īs a result, if you want to attract the best talent to your business, you’ll need to be willing to offer flexible working arrangements wherever possible. As we’re getting back to a world where people work in shared locations again, it’s important to recognize that in general, workers are no longer as accepting of inconveniences that come with working 9-5 at an office anymore, like commutes. It’s crucial, therefore, that you work with a payments provider like Stax, which has up-to-date technology that you can count on to be able to pivot as new payment methods become available.ĭuring the pandemic, employees got accustomed to flexible working arrangements that allowed them to work at times and locations that were convenient for them. As of 2023, 43% of US smartphone owners use mobile payments at least some of the time. For instance, mobile payments are growing in popularity. And that payment method is a bit of a moving target. ![]() It is crucial to be able to provide consumers with the ability to pay via their preferred payment method. Yet in the past decade, we have seen an explosion of different modes of payment-including peer to peer (P2P), eChecks and contactless payments -as well as a near universal drop in using physical cash. Stay Up to Date with Payment Methodsįor decades, cash and swipe credit cards were the only real types of payments available in the US. It means looking into adding a loyalty program to your lineup to reward customers for their purchases. So what does that mean for you? It means making your email and SMS program bulletproof so your communications are timely, valuable, and effective. And in a year where budgets are shrinking and consumers are becoming much more selective about where they spend the money they do have, brand trust is going to be a critical deciding factor. Your best customers are the ones you already have-they spend an average of 67% more than a new customer. By the end of this post, you’ll have a better idea of what it takes to thrive in 2023 and beyond, and you’ll have action steps to implement in the coming months.įirst and foremost, in 2023, you should be investing in customer retention.You’ll also learn why it’s important to stay up-to-date with the latest payment methods and why you need to sell across multiples sales channels to keep shoppers engaged.The article provides 9 tips help small businesses to stay ahead in 2023, including investing in customer retention, partnering with other businesses and focusing on sustainability.So to get you and your small business through this chaotic time, here’s a list of tips and tricks. From huge tech layoffs to the biggest bank collapse since 2008, “uncertainty” seems to be the word of the year. 2023 has barely started and it’s already been quite the year.
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